Delete Your Account

Last updated: October 11, 2026

Overview
You can permanently delete your Chooz account and the data associated with it at any time. This action is irreversible.
In the mobile app

  • Open the Chooz mobile app and sign in.

  • Go to the Profile tab.

  • Tap the menu icon (three dots) in the top-right corner.

  • Tap "Delete My Account" at the bottom of the menu.

  • Confirm the deletion when prompted.

  • Your account and associated data are removed immediately.

On the web (restaurant owners)
Account deletion on choozmenu.com is available to restaurant owners signed in to the Chooz dashboard. Customers should use the mobile app or the email instructions below.

  • Sign in to the Chooz dashboard at choozmenu.com.

  • Open your Profile page.

  • Scroll to the "Account" section and click "Delete my account."

  • Confirm the deletion when prompted.

If you no longer have access to the app or web
Email us at support@choozmenu.com from the email address associated with your account. Include the subject line "Delete my account." We'll verify your identity and process the request within 30 days.
What gets deleted

  • Your sign-in account and credentials. You are signed out everywhere immediately.

  • Your profile information (display name and email address).

  • Your saved restaurants and items, and your notes.

  • Ownership-verification documents you uploaded when claiming a restaurant.

What gets retained

  • Reports you submitted about restaurant listings are kept so the listing can still be reviewed and corrected, but they are anonymised and no longer linked to you.

  • A minimal deletion record (for example, the date of deletion and a one-way hash of your email address) so we can honor and audit the request. It does not contain your name or readable email address.

  • Anonymous, aggregated analytics that cannot be linked back to you.

  • Backups, which are purged on our standard rotation (up to 90 days).

If you are a restaurant owner
Deleting your account removes your access to the restaurants you own. Those restaurants are unpublished (hidden from the app and website) and returned to unclaimed status, so they are no longer associated with you. To remove a restaurant from Chooz entirely, delete it before deleting your account: in the Chooz dashboard, open the restaurant switcher, open that restaurant's actions menu, and choose "Delete restaurant." You can also email support@choozmenu.com and ask us to remove it.
Questions
Email support@choozmenu.com and we'll get back to you.

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